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  • Is my credit card payment secured? Your payment for any purchase is processed securely by Six payment Services AG (Zurich), one of the world leader in credit card transactions. Your payment for any purchase is processed securely by Six payment Services AG (Zurich), one of the world leader in credit card transactions.

    Your payment for any purchase is processed securely by Six payment Services AG (Zurich), one of the world leader in credit card transactions.

    SIX Payment Services Certification


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  • What does the Swiss law say about the protection of minors? According to Swiss law, alcoholic beverages may not be sold to children under the age of 16 and hard liquor under the age of 18. By ordering from Mathieu SA, you take observance of this law and confir According to Swiss law, alcoholic beverages may not be sold to children under the age of 16 and hard liquor under the age of 18. By ordering from Mathieu SA, you take observance of this law and confir

    According to Swiss law, alcoholic beverages may not be sold to children under the age of 16 and hard liquor under the age of 18. By ordering from Mathieu SA, you take observance of this law and confirm that you have the right to proceed to purchase.

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  • What do I do if I purchased the wrong wine? If you return the merchandise within 10 days of purchase, in perfect condition and in its original packaging, we will reimburse the entire purchase prices. Fee for shipping will be at your charge. If you return the merchandise within 10 days of purchase, in perfect condition and in its original packaging, we will reimburse the entire purchase prices. Fee for shipping will be at your charge.

    If you return the merchandise within 10 days of purchase, in perfect condition and in its original packaging, we will reimburse the entire purchase prices. Fee for shipping will be at your charge. 

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  • What do I do when the wines I ordered are faulty? We propose wines whose authenticity and quality are proven. If the wine you have ordered has a taste of cork (or other defaults), please contact us within 8 days of its opening and tasting for verfica We propose wines whose authenticity and quality are proven. If the wine you have ordered has a taste of cork (or other defaults), please contact us within 8 days of its opening and tasting for verfica

    We propose wines whose authenticity and quality are proven. If the wine you have ordered has a taste of cork (or other defaults), please contact us within 8 days of its opening and tasting for verfication. Beyond this delay, we reserve the right to refuse replacement. 

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